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Member services: 1-800-222-8600 (TTY:711)
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Welcome to Peoples Health

Your Medicare Health Team

We’re here to serve you.

You’ve made a great choice. As Your Medicare Health Team, we’re here to make sure your overall health and experience with Peoples Health are the best they can be. Below are some resources and tips to help you best use the benefits available to you with your plan.

Watch now: Welcome to Peoples Health 

How to Get the Most out of Your Plan

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Manage
Your Account

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Get the 
Right Care

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Learn More About
Your Benefits

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Vendors and Contact Information

Manage Your Account

Create your online account at www.MyPeoplesHealth.com.

Use your new member ID card to create your online account at MyPeoplesHealth.com. Click the Create New Account button. Then, follow the steps to complete your registration. Once you register, you can access your plan details and resources online. Below are some additional ways you can best use your MyPeoplesHealth.com account.

Create your online account at www.MyPeoplesHealth.com

Use your new member ID card to create your online account at MyPeoplesHealth.com. Click the Create New Account button. Then, follow the steps to complete your registration. Once you register, you can access your plan details and resources online. Below are some additional ways you can best utilize your MyPeoplesHealth.com account.

Here’s What You Can Do Through MyPeoplesHealth:

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Find a doctor or pharmacy

Use our online search tools to find network doctors, hospitals and pharmacies near you. You can also change your primary care physician (PCP).

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Print your member ID card

Print a temporary member ID card and request a new one if you need a replacement.

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Update your information

Update your phone number, address or email in one click.

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Go Paperless and Review Your Plan Resources

Get certain documents electronically, such as Explanation of Benefits notices, plan coverage documents and other materials. All you have to do is set your account preferences. This is a great way to cut down on mail and help the environment, too.

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View Claims and Other Service Information

View the status of claims and authorization requests and see the dates of your doctor visits, the services you received and your costs.

Get the Right Care

Get to know your network providers and understand your prescription drug benefit*


Network providers: 

Your new plan has a network of doctors, hospitals and facilities. Once your coverage begins, you can schedule your free
preventive care appointments with a network provider.

Your prescription drug benefits:*
Use our medication search to make sure your drugs are covered, and fill your prescriptions in the network. You can even have your prescriptions delivered to your door.

*Most plans offer Part D prescription drug coverage

Get to know your network providers and understand your prescription drug benefit


Network providers: 

Your new plan has a network of doctors, hospitals and facilities. Once your coverage begins, you can schedule your free
preventive care appointments with a network provider.

Your prescription drug benefits:
Use our medication search to make sure your drugs are covered, and fill your prescription(s) in the network. You can even have your prescriptions delivered to your door.

Search for Doctors, Medications and More

*Most plans offer Part D prescription drug coverage

Watch now: Using the Peoples Health Physician Search

Take advantage of free preventive care

Complete a comprehensive wellness assessment

A comprehensive wellness assessment (CWA) is an easy way to have one-on-one, personalized attention from a Peoples Health nurse practitioner, who talks with you about your health and answers any questions you have. Our Peoples Health team will schedule the assessment at a time that’s convenient for you.

Information from your assessment helps your primary care physician understand your health needs and better work with us — and with you — to coordinate your care.

Watch now: Comprehensive Wellness Assessment

Annual physical and annual wellness visits

Annual exams are a great opportunity to meet with your primary care physician to check in on your health and create a wellness plan together. Once your coverage begins, you can schedule your free preventive care appointments with a network provider.

For your convenience, your annual physical and your annual wellness visits can be combined into one visit.

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Learn More About Your Benefits

Enjoy many plan benefits

In addition to covered doctor and hospital visits, as well as preventive care, your plan also offers additional benefits and features for you to enjoy. These are included with your plan and most are available at no additional cost. The benefits described below vary by plan. For a full listing of benefits, refer to your plan’s Evidence of Coverage.

Enjoy many plan benefits

In addition to covered doctor and hospital visits, as well as preventive care, your plan also offers additional benefits and features for you to enjoy. These are included with your plan and most are available at no additional cost. The benefits described below vary by plan. For a full listing of benefits, refer to your plan’s Evidence of Coverage.

Over-the-counter items And Fitness Benefits

Over-the-Counter (OTC) Benefit

Most Peoples Health plans cover OTC medications and health & wellness items.

If your plan has the benefit, you get a specified dollar amount to spend on covered items.

Categories of covered items include generic and brand name products for allergy, sinus, cold and flu; pain relief; home health care and much, much more.

Watch now: 2021 Over-the-Counter Benefit*

*For members of People Health Choices 65 (HMO) plans, Peoples Health Choices Gold, Peoples Health Choices (PPO) and Peoples Health Patriot (PPO)

Fitness Benefit

Peoples Health is committed to helping our plan members manage their health and be active.

That’s why most of our plans cover a complimentary membership at a network fitness center. Membership includes all of the center’s services, including cardio equipment (for example, treadmills and stationary bikes), weight-training equipment, classes, pools and saunas. Fitness center services that normally have an additional fee, such as personal training or classes that must be paid for individually, are not covered by the complimentary membership.

Watch now: Fitness Benefit

PEOPLES HEALTH SECURE COMPLETE and PEOPLES HEALTH SECURE HEALTH BENEFITS

2022 Over-the-Counter (OTC) and Healthy Food Card Benefit

If you’re enrolled in Peoples Health Secure Complete or Peoples Health Secure Health, you’ll receive a single prepaid debit card to purchase approved OTC items and healthy foods at no cost.

Covered OTC items include generic and brand name products for cold and allergy relief, dental care, first aid, digestive health, sleep aids, vitamins and much more! There are hundreds of popular products to choose from.

Approved healthy foods include fresh fruits and vegetables, meat and seafood, dairy products, pantry staples and more.

Watch now: 2021 OTC and
Healthy Food Card Benefit Video
(2022 benefit video coming soon)

Additional Benefits Your Plan May Offer:

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Dental Coverage

With most Peoples Health plans, our members have coverage for oral exams and cleanings, annual X-rays and comprehensive care, like fillings and dentures. (Deductibles and coverage limitations apply. Copays and specific covered services vary.)

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Vision Coverage

Peoples Health plan members have a vision benefit that includes medical vision care. Most members are also covered for routine vision services

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Part B Premium Give Back

If you pay a Medicare Part B premium, we may pay part of that premium for you. We call this a Part B premium Give Back, or a Part B premium-reduction benefit. Many Peoples Health plans offer this benefit.  It’s like getting a raise on your Social Security check. The reduction is administered through the Social Security Administration, and depending on how you pay the Part B premium, the reduction will show as an increase in your Social Security check or a credit on your Part B premium statement.

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Hearing Exams and Hearing Aids

Most plans offer routine hearing exams every year and allowances per ear for a selection of hearing aids every year.

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NurseLine

Speak with a registered nurse about your medical concerns and questions. Nurses are available anytime, day or night.

1-877-365-7949, TTY 711
24 hours a day, seven days a week

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Meal Delivery

Meals are delivered after an eligible hospital stay to help maintain proper nutrition. 

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Virtual Doctor Visits

Meet with a network doctor virtually — using your computer, tablet or smartphone — anytime, day or night.

Vendors and Contact Information

We're Here to Help

We’re committed to helping you with any questions or concerns you may have as a new or existing member. We have many resources to support you.

We're Here to Help

We’re committed to helping you with any questions or concerns you may have as a new or existing member. We have many resources to support you.

2022 Vendor Contact Information

Take advantage of your additional plan benefits, once you’re enrolled, by using the providers below or contacting Member Services: 1-800-222-8600, TTY 711, seven days a week, from 8 a.m. to 8 p.m. Not all plans offer the benefits listed below. Refer to your plan’s Evidence of Coverage and Vendor Information Sheet  for additional details.
*Not all plans offer the benefits listed below. Refer to your plan’s Evidence of Coverage and Vendor Information Sheet for additional details.

Contact Member Services

By Phone

Call toll-free 1-800-222-8600
TTY users may call 711
seven days a week, from 8 a.m. to 8 p.m.

By Mail

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2500
Metairie, LA 70002

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