Click here to create an online payment account or to access your account. Through your online account you can:
Any payments made will be applied to your account balance within three business days.
You can select withholding from either your Social Security or Railroad Retirement Board (RRB) benefit check. Withholding may take two or more months to begin after the Social Security Administration (SSA) or RRB approves it. In most cases, if the SSA or RRB accepts your request for withholding, the first withholding from your check will include all amounts due, starting with the effective date of the withholding.
The effective date of the withholding is determined by the SSA or RRB. The SSA or RRB will notify you when withholding begins. Please continue to make payments directly to Peoples Health until you receive the notice. If the SSA or RRB does not approve your request, we will notify you. You will then revert to direct bill status and start receiving a monthly invoice.
To pay through benefit check withholding, contact member services by phone or email: Phone: 504-849-4865, 225-346-5704, 1-800-222-8600 (Toll-free) 711 (TTY). Or email: email@example.com.
We are available Monday through Friday, from 8 a.m. to 8 p.m. If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.
Mail your payment to Peoples Health by check or money order each month when you receive your invoice. A return envelope is provided with your invoice.
Call 1-866-836-5152 24 hours a day, seven days a week. TTY users may call 711. You can make a one-time payment by credit card, debit card or electronic funds transfer from your bank account. You can also use our phone system to check your balance. Please note: When you make a payment over the phone, your payment information will not be stored for future use. Each time you make a payment by phone, you must re-enter your payment information. Any payments made will be applied to your account balance within three business days.
This is different than using your bank account information to pay over the phone. With this option, payment is automatically transferred from your bank account on the first business day of each month. To pay through this method:
We will send you a monthly statement for your records.
Payment Selection Form PDF This is a downloadable form that lists all your payment options. Please note: You are only required to complete and return this form to Peoples Health if you would like to start paying through electronic funds transfer from your bank account. Member services can accept all other payment change requests over the phone; however, if you would like to send a change request to us in writing, you may also use this form.