By Phone

Member Inquiries

To speak with a member services representative:

Call toll-free at 1-800-222-8600
Call local at 504-849-4685 or 225-346-5704
TTY users may call 711
Seven days a week, from 8 a.m. to 8 p.m.

Plan or General Inquiries

To speak with a plan representative:

Call toll-free at 1-800-978-9765
Call local at 504-849-4500 or 225-346-6380
TTY users may call 711
Monday through Friday, from 8 a.m. to 8 p.m.

If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

Compliance, FWA and Privacy Hotline

To report potential compliance, FWA or privacy violations, call the toll-free hotline at  1-877-662-5894. You may choose to remain anonymous. We have a nonretaliation policy to protect any person that reports a potential violation.

 

Electronically

By Mail

Member, Plan or General Inquiries

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002

Provider Claims

Peoples Health
P.O. Box 7890
Metairie, LA 70010

Office Locations

Metairie Office

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002

Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Baton Rouge Office

7434 Perkins Road, Suite 200
Baton Rouge, LA 70808