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COVID-19 notice

Peoples Health values the health and safety of our employees, members and community.  In light of the ongoing outbreak of COVID-19, we are following recommended guidelines to implement social distancing. The Peoples Health office in Metairie is closed to visitors until further notice. If you need assistance, please call us or contact us electronically using the form on this page.

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CONTACT US BY PHONE

Member Inquiries

To speak with a member services representative:

Call toll-free at 1-800-222-8600
Call local at 504-849-4685 or 225-346-5704
TTY users may call 711

seven days a week, from 8 a.m. to 8 p.m.

Out-of-Network Provider Inquiries

Visit our dedicated page for out-of-network providers.

Plan or General Inquiries

To speak with a plan representative:

Call toll-free at 1-866-687-7335
Call local at 504-849-4500 or 225-346-6380
TTY users may call 711

seven days a week, from 8 a.m. to 8 p.m.

If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

 

Compliance, Fraud, Waste and Abuse (FWA), and Privacy Hotline

To report potential compliance, FWA or privacy violations, call the toll-free hotline at 1-800-455-4521, 24 hours a day, seven days a week. You may choose to remain anonymous. We have a nonretaliation policy to protect any person that reports a potential violation.

CONTACT US electronically

Fields marked with an asterisk (*) are required. 

CONTACT US BY MAIL

Member, Plan or General Inquiries

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2500
Metairie, LA 70002

Provider Claims

Peoples Health
P.O. Box 7890
Metairie, LA 70010

COVID-19 notice

Peoples Health values the health and safety of our employees, members and community.  In light of the ongoing outbreak of COVID-19, we are following recommended guidelines to implement social distancing. The Peoples Health office locations in Metairie and Baton Rouge are closed to visitors until further notice. If you need assistance, please call us or contact us electronically using the form on this page.

Go to contact form >

office location

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd.
Suite 2500
Metairie, LA 70002

Hours of operation:
Monday through Friday, 8 a.m. to 5 p.m.

Visitors to our Lakeway offices should come to Suite 2500.

Use an elevator keypad in the lobby to select the 25th floor.

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