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Comprehensive Wellness Assessment

Your Comprehensive Wellness Assessment

Your health is important to us and to your primary care physician. Together, we want to help you better manage it. One way we do that is to offer you a health evaluation at no cost through the Peoples Health Comprehensive Wellness Assessment Program. This assessment helps us understand your health needs and allows us to better work together to coordinate your care.


We now offer telehealth assessments, a safe and secure way to get your assessment at home. Connect with a provider online using a smartphone or computer. Your device must have audio and video capabilities.
Call 1-866-780-5788, from 8 a.m. to 6 p.m., to set up your assessment.
Do you already have a telehealth assessment scheduled? Click here to get ready for your appointment.

frequently asked questions

Who is eligible?

All Peoples Health plan members are eligible for a comprehensive wellness assessment.

  • New plan members receive an assessment within the first 90 days of their enrollment.
    • Depending on your health status (for example, if you have multiple long-term health conditions), your primary care physician may suggest that you receive an assessment annually. You also have the option to request one each year. You can do so by contacting Member Services.
  • Peoples Health special needs plan members (those with both Medicare and Medicaid) receive an assessment every year they are enrolled in a special need plan.

What are the benefits?

The comprehensive wellness assessment is a no-cost benefit for you—you pay no copay or coinsurance for it. It’s a chance for you to meet one-on-one with a provider, who will collect important information about your health status. During the assessment:

You may also invite a family member or friend to be with you for the assessment.

Where does the assessment happen?

We want you to have your comprehensive wellness assessment in a way that is most convenient to you. That’s why we work with you to help you choose the best option. For instance, you may be able to receive it:

  • At a Peoples Health Service Center*
  • In your home through an in-person visit
  • Via telehealth

No matter where you decide to have it, there is no cost to you. It takes about an hour or a little longer to complete. The assessment is personalized for you, so the length of time depends on the detail of your medical history and the special topics and questions we discuss with you.

Your primary care physician has access to information from your assessment.

*Service Centers are available in the following areas. Please call 1-866-780-5788 to schedule your appointment.

  • Greater New Orleans
    • Uptown
    • Metairie
    • Westwego
    • Algiers
    • Mid-City
  • Baton Rouge
  • Hammond
  • Slidell
  • LaPlace
  • Houma
  • Morgan City

Why is the assessment important?

Our goal is to help you understand and manage your health. The comprehensive wellness assessment helps you:

  • Understand your medications and which ones you need to take
  • Understand any long-term health conditions you may have
  • Learn about preventive steps you can take
  • Set personal health goals

The assessment does not replace any appointments you have scheduled with your doctors or the care you receive from your doctors. We also want to make it easier for you to provide information that Peoples Health and your primary care physician need to know about your health to coordinate your care. Your primary care physician can use the information you share to develop and monitor your care plan.


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