Please be aware that some pharmacies and marketing companies may be using questionable practices to take advantage of you or even commit fraud. As a reminder, for your medications to be covered under your Peoples Health plan, they must be prescribed by your doctor.
Medicare recently let us know that certain pharmacies and marketing companies may be working together to fill false prescriptions for lidocaine creams and bill people who have Medicare for the costs. Lidocaine creams are medication used to reduce pain or discomfort caused by skin irritations or hemorrhoids. The false prescriptions were not written by the person’s doctor or requested by the person.
Here are some ways to protect yourself:
If you notice any of the above or have other concerns, please let us know. You can report concerns about these activities to our Compliance & Ethics HelpCenter at 1-800-455-4521.
Medicare has revised the coverage rules for some healthcare procedures. To be covered, procedures generally must be received through a provider in your plan’s provider network, and some services may require prior authorization from Peoples Health.
On May 25, 2017, Medicare began covering supervised exercise therapy for members when the therapy is referred by a physician. Members with intermittent claudication (leg cramping typically caused by obstruction of the arteries) are eligible when treatment is for symptomatic peripheral artery disease. Up to 36 sessions over a 12-week period are covered if certain conditions are met. A second referral is required for additional sessions.
If you have questions about these coverage changes, or if you received any of these services on or after the effective dates and want to seek reimbursement, contact member services. You can also learn more about the changes by calling 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days a week. TTY users should call 1-877-486-2048.