President and Chief Executive Officer
As president and CEO for Peoples Health, Warren Murrell is the driving force behind the Peoples Health business model and is focused on making a positive impact on the overall health of plan members. He steers the development and enhancement of the Medicare Advantage plans offered by the company.
Murrell guides the overall strategic plan for the continued growth of Peoples Health. He leads the company in establishing its model of care for its health plans to improve the health outcomes for all plan members.
Murrell brings more than 24 years of healthcare experience to this role, 16 of which have been with Peoples Health. Previously, he served as president and chief operating officer for the company, overseeing project management and daily operations, helping to direct and implement innovative strategies designed to optimize health outcomes for the company’s plan members, and fostering continued company growth. He also served as chief operating officer, vice president of IPA services and regional director of IPA services. Prior to joining Peoples Health as sales manager in 2000, Murrell developed his healthcare expertise at Memorial Sisters of Charity Health Network and Prudential Healthcare, both in Houston, Texas.
Murrell earned a bachelor’s degree from Louisiana State University and a Master of Business Administration focused on healthcare management from the University of Miami. Since 2012, he has served on the Louisiana Association of Health Plans board of directors, for which he is currently president. He also serves on the board of directors for Greater New Orleans Inc. and for Peoples Health.
Chief Financial Officer
As Chief Financial Officer for Peoples Health, Kim Eller oversees all financial operations for the company. Eller joined Peoples Health in 2004 after a long career with Tenet Healthcare Corporation, where he served as the Chief Financial Officer for Tenet’s Meadowcrest Hospital in Gretna.
Eller received his Bachelor of Science in accounting in 1976 from the University of Florida and began his career with the State of Florida Office of the Auditor General. He transitioned into healthcare with a move to Nashville to work for Hospital Corporation of America and first came to New Orleans in 1984 when he joined Lakeside Hospital. The following year he joined National Medical Enterprises (which eventually became Tenet Healthcare Corporation) and has since worked for a number of full-service hospitals, including University Medical Center in Lebanon, Tenn., Parkview Hospital in Philadelphia, Pa., and several hospitals in the New Orleans area, including Doctors Hospital, St. Charles General and Meadowcrest Hospital. An exceptional leader, Eller was awarded CFO of the Year three times throughout his tenure with Tenet.
Chief Information Officer
As Chief Information Officer for Peoples Health, Colin Hulin provides leadership in developing the company’s information technology strategy to ensure that it is appropriately aligned with regulatory and organizational requirements. Under Hulin’s direction, the IT department consults, develops and maintains automation systems that uphold and propel company operations and goals while supporting more than 750 employees.
Hulin earned both his Bachelor of Arts and Master of Science in mathematics from the University of New Orleans. His career in information systems and technology spans more than 35 years, during which he served as CIO for Summit Health Group and as Vice President of Information Systems for Pan-American Life. Hulin also served as an adjunct computer science instructor and curriculum advisor for over 12 years at the University of New Orleans. In 1995, he was named the College of Sciences Alumnus of the Year.
Frank N. Deus
Chief Medical Officer
As the chief medical officer for Peoples Health, Dr. Frank N. Deus oversees internal operations of medical processes and medical and clinical strategies for the company’s regional care teams, comprised of medical directors and nursing and non-nursing staff. He also serves as liaison between Peoples Health and political and business leaders in the healthcare industry.
Previously, Deus served as a medical director, including medical director for benefits and medical review. In these roles, he oversaw the Peoples Health Medical Review Unit, claims review, network physicians, field team staff and member census reviews. He also ensured compliance with medical necessity and quality requirements and served as a liaison between healthcare providers and the Member Services department.
Deus practiced medicine in the New Orleans area for 12 years. He has served as chief resident at Tulane University School of Medicine, as well as chief of surgery and chief of staff at Doctors Hospital of Jefferson. He has also performed administrative roles with Peoples Health as a founding member of the Pontchartrain Independent Physician Association in 1994.
Deus earned a Doctor of Medicine from Louisiana State University School of Medicine and a Master of Medical Management from the University of Southern California Marshall School of Business. He is a board-certified urologist and a member of the American Urological Association, American Medical Association and American Association for Physician Leadership, as well as a fellow of the American College of Surgeons.
As General Counsel for Peoples Health, Donna Klein identifies and resolves legal issues that affect the company’s business operations. Klein provides guidance on a variety of legal issues, including healthcare compliance and general commercial law. She also provides advice to the various business units of Peoples Health and helps resolve disputes that arise between the company and other businesses and individuals.
Klein is a member of the PHN Compliance Committee and assistant secretary on the PHN Board.
Prior to joining Peoples Health, Klein worked for McGlinchey Stafford PLLC as Managing Partner of the New Orleans office, head of the healthcare group, partner in charge of marketing and a member of the firm’s management committee. In these roles, she worked with a variety of prominent clients in the healthcare industry, including Peoples Health. Klein served on the healthcare transition teams of three Louisiana governors and recently completed a five-year term as a member of the Louisiana Board of Regents for Higher Education.
A graduate of Tulane University School of Law, Klein has represented hospitals, physicians, health maintenance organizations, preferred provider organizations, independent practice associations, national and multi-national hospital ownership companies, and various other healthcare providers and regulatory bodies throughout the nation. Klein has also published and lectured extensively on a variety of medical legal issues. She is a former registered nurse.
In keeping with the company’s tradition of community involvement, Klein is active in the New Orleans community. Klein serves on the board of commissioners for BioDistrict New Orleans. Additionally, she serves on the board of trustees of the Louisiana Philharmonic Orchestra, she is chair of the board of the New Orleans Regional Heart Association and a current board member of City Year New Orleans. Klein was recognized by New Orleans CityBusiness as a Leadership in Law honoree in 2003 and 2011 and was inducted into the Leadership in Law Hall of Fame in 2015. She was also a Women of the Year honoree in 2001 and 2007 and was inducted into the Women of the Year Hall of Fame in 2008. She was recognized by the Young Leadership Council as a Role Model in 2002 and by the Human Rights Campaign as the recipient of the Humanitarian Award in 2003. Klein has also been selected as one of Woodward White’s Best Lawyers in America in Health Care.
Michael J. Robert
Senior Vice President of Internal Audit and Compliance
As Senior Vice President of Internal Audit and Compliance for Peoples Health, Michael J. Robért is responsible for implementing comprehensive internal control and reporting systems, as well as the regular monitoring and evaluation of those systems. He is also responsible for coordinating regulatory and financial reviews with outside agencies and auditors. A key participant in Peoples Health strategic planning activities, Robért coordinates the development of all plan cost projections, ACRP filings and Medicare Advantage bids.
Robért joined Peoples Health in 1995 and additionally serves as Privacy Officer for Peoples Health, ensuring the company’s health plans remain compliant with all state and federal regulations. In this capacity, he directed the development and implementation of the Peoples Health HIPAA compliance program.
With a bachelor’s degree in accounting from Southeastern Louisiana University, Robért began his financial career as Controller for Browns Velvet Dairy in New Orleans and served on the Louisiana Dairy Association Finance Committee. Promoted to the position of Chief Financial Officer, his work was instrumental to the dairy’s favorable sale to a national chain. Robért then joined the newly established MedFirst Health Plans in New Orleans as Controller, and served as part of the management team in acquiring an HMO license, developing a business plan and designing competitive health insurance products.
Robért is an active member of America’s Health Insurance Plans and the Louisiana Association of Health Plans. He is a past member of the St. Peter’s School Finance Committee and former chair of the school’s Building and Maintenance Committee. Robért is also an active member of the Knights of Columbus.
Senior Vice President of Network Development
As Senior Vice President of Network Development for Peoples Health, Janice Ortego manages all physician, hospital and ancillary provider issues, including contracting, credentialing, provider financial and demographic affiliations, communications, education, provider inquires, and claim research and resolution.
Ortego has worked in the health insurance industry since 1985 in markets with various levels of exposure to the industry, including Miami, East Texas and New Orleans. Before joining Peoples Health in 1998, Ortego served as the Vice President of Provider Relations for a start-up HMO in the New Orleans area and was charged with contracting a complete network of physician, ancillary and hospital providers within a five-parish area. While there, she also assisted with provider contracting for the company’s four management services organization sites throughout the state. Before moving to the New Orleans area, Ortego concentrated her experience in the provider relations arena working for CAC-Ramsay in Miami. Ortego began her career in health insurance while working for a health plan in Texas as a marketing representative and office manager for the company’s satellite office.
Currently, Ortego represents Peoples Health as a member of America’s Health Insurance Plans and the Louisiana Association of Health Plans.
Senior Vice President of Health Services
As Senior Vice President of Health Services for Peoples Health, Barbara Guerard provides administrative oversight to the Medical Management department, including strategic planning, overall direction of the clinical and nonclinical functions of the department, and development of programs that improve the health outcomes for plan members. She is also responsible for establishing measures for appropriateness of care, utilization management, member satisfaction, and compliance with state and federal regulatory guidelines.
Guerard brings 30 years of healthcare management and clinical experience to Peoples Health, having begun her career as a nurse practitioner. Her senior management experience includes strategic planning, operations, policy formation and systems enhancements. She also spent 18 years in clinical positions, including as senior administrator at the Harvard Community Health Plan in Boston. Prior to joining Peoples Health, Guerard was executive director and chief executive officer for both LSU Healthcare Network and Faculty Practice at the University of Vermont College of Medicine/Fletcher Allen Health Care. She also served as vice president of adult multi-specialty services for the University of Tennessee Faculty Practice in Memphis.
Guerard earned her Doctorate in Health Services Administration at the University of Alabama in Birmingham and her Master of Business Administration from Suffolk University in Boston. She also earned a Bachelor of Science from Northeastern University. Guerard serves as chairwoman of the AAAneurysm Outreach board of directors.
Vice President of Finance and Controller
As Vice President of Finance and Controller for Peoples Health, Emmet Geary oversees the company’s accounting and finance functions, including financial statements, regulatory reporting, internal controls, cash management and related financial analysis.
Before joining Peoples Health in 1999, Geary was an Accounting Manager for International Shipholding Corporation in New Orleans and served as Senior-in-Charge for a Top 20 Washington, D.C., regional CPA firm. He joined Peoples Health as Senior Accountant and has served as Controller for the past seven years. As part of the senior management team, Geary plays an integral role in the company’s financial affairs and participates in the overall management of the company.
Geary earned a Bachelor of Science in management from Tulane University. He is a member of the American Institute of Certified Public Accountants and the Insurance Accounting & Systems Association.
Vice President of Marketing and Communications
As vice president of marketing and communications for Peoples Health, Nick Karl develops, implements and monitors the success of products and services that maximize company revenue. He oversees sales, marketing and communications activities for the company’s Medicare Advantage plans, ensuring compliance with federal and industry regulations and providing innovative solutions to improve effectiveness. He also supports dynamic corporate relations with various audiences, including the public, regulatory agencies, company personnel, healthcare providers and plan members. He promotes a healthy corporate image for Peoples Health, as well as strong brand identities for the company’s products and services.
Karl brings more than 15 years of marketing and community relations experience to the position. In his previous role as assistant vice president of marketing and communications for Peoples Health, he developed and executed strategic sales plans to support the realization of the company’s enrollment goals. He also evaluated market research to meet changing conditions, monitor competitor products and activities, and assess the perception of the company’s products and corporate brand. He joined the company in 2011 as sales director and was responsible for managing beneficiary enrollment and retention in the company’s products and services, as well as overseeing the company’s sales force. Prior to joining Peoples Health, Karl began his career with the New Orleans Saints, where his ability to lead others, build relationships and inspire confidence quickly earned him several supervisory roles, culminating in the position of director of community affairs.
Karl earned a Bachelor of Science in sports administration from the University of Southern Mississippi. He is a board member for the Jefferson Chamber of Commerce and Second Harvest Food Bank of Greater New Orleans and Acadiana, and he received a Super Bowl XLIV championship ring for his service with the New Orleans Saints during its 2009 championship season.