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Welcome, 2027 Members!

Your health is everything, and you deserve a plan that puts your well-being first.

We’re proud to be part of the UnitedHealthcare family. You’ll notice the UnitedHealthcare name and logo on many materials we share with you. That’s because partnering with UnitedHealthcare gives you access to even more tools, resources and support so you can get the most out of your health plan.

Explore your member resources and discover everything available to you. From wellness tools to personalized support, your plan is designed to help you live healthier and feel your best.

2027 Plan Year: Member Quick Links


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2027 Plan Year: Member Benefits


Dental Benefit


All Peoples Health Medicare Advantage plans include coverage for preventive dental services, including oral exams and cleanings. Most plans also cover comprehensive care, such as fillings and dentures. Some offer comprehensive care only through an optional Platinum Dental Rider for a monthly premium.

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Fitness Benefit


Stay active with a no-cost gym membership.

OTC Benefit


Most Peoples Health plans offer an over-the-counter (OTC) items benefit, which varies by plan. If your plan has the benefit, you get a specified credit amount to spend on approved items.

Part B Premium Give Back


If you pay a Medicare Part B premium, we may pay part of that premium for you. We call this a Part B Premium Give Back, or a Part B premium-reduction benefit.

Part D Prescription Drug Coverage


Part D drug coverage is included with most Peoples Health plans, so you don't have to pay for a stand-alone drug plan.

Passport Benefit


Most Peoples Health plans include UnitedHealth Passport®. If you’re out of your plan’s service area, you can use the benefit to get care at network costs.

Respite Benefit


Peoples Health plans cover up to 12 respite care sessions per year for members with dementia, including Alzheimer's disease, and each session can last up to eight hours. Services are provided in the member’s home or another household in Louisiana.

Transportation Benefit


Peoples Health dual-eligible special needs plans offer a routine transportation benefit. Members pay $0 for transportation to and from network doctor offices, pharmacies and other plan-approved locations within 75 miles of the home. 

Vision Benefit


All Peoples Health plans offer a vision benefit for medical vision care, as well as a routine vision benefit that covers routine eye exams and eyewear for vision correction.

2027 Plan Year: Forms and Links


Forms


Appointment of Representative – Give someone the right to act on your behalf as your representative for requesting a coverage decision or an appeal or making a grievance (complaint)

Appeals – Formally ask us to change our organization determination for medical care coverage or our coverage determination for prescription drug coverage

Grievances –  File a complaint (other than an organization determination or coverage determination) related to your health plan or health care provider, including problems related to quality of care, waiting times and customer service

Limited Health Care Power of Attorney – Name someone to carry out business and health care transactions solely with Peoples Health on your behalf, even if you are able to do so yourself but just want assistance

Louisiana Advance Directives – Ensure that decisions about your medical care, including your right to refuse treatment, are understood and followed by your health care providers if you become physically or mentally unable to make decisions on your own

Member Tools


Plan Information


2027 Plan Year: Member Website and App


We’ve partnered with UnitedHealthcare to bring you these digital resources. Use your member website and app for instant access to your plan and health care information—anytime, anywhere.

Member Website


Your member website makes it easy to use your plan benefits and manage your health information. Create an account to:

  • View plan documents
  • See details from your doctor visits
  • Find network providers and pharmacies
     

Enrolled in a Peoples Health Group Medicare plan?
Access your member website here:

Member App


Want plan information at your fingertips? Download your member app! Use the buttons below or search “UnitedHealthcare” in the Apple App Store® or Google Play™ store.

Google Play Store Logo
App Store Logo

2027 Plan Year: Member ID Card


All Peoples Health members get a member ID card. We'll mail the card to you once Medicare approves your enrollment application. 

Didn't receive your ID card?

Request a replacement or view a digital copy on your member website

Create or sign in to your account

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Call Customer Service

Contact us
 

2027 Plan Year: Find Doctors, Medications and More


Peoples Health is committed to connecting you with quality health care. Use these search tools to find providers in your Peoples Health plan network. Many of these tools have the UnitedHealthcare logo.

You can also find search tools in your member website.

Enrolled in a Peoples Health Group Medicare plan? Click here to find your search tools.

Note: Peoples Health Essentials (HMO-POS) and Peoples Health Medicare Advantage Giveback LA-4 (HMO-POS) do not offer an OTC benefit. 

2027 Plan Year: Group Plan Searches


You can also find search tools in your member website.

Note: Peoples Health Group Medicare (HMO-POS) Office of Group Benefits does not offer an OTC benefit.

2027 Plan Year: Vendor Contact Information


Take advantage of your plan benefits using the vendors below. Refer to your plan’s Evidence of Coverage and Vendor Information Sheet for additional details.

Enrolled in a Peoples Health Group Medicare plan? Click the link for your plan below to find your vendor contact information.

Non-SNP Vendor List

Vendors are for the plans below:

  • Peoples Health Choices 65 (HMO-POS)   
  • Peoples Health Extras (HMO-POS)
  • Peoples Health Medicare Advantage Patriot No Rx LA (HMO-POS)

Vendors are for the plans below:

  • Peoples Health Essentials (HMO-POS)
  • Peoples Health Medicare Advantage Giveback LA-4 (HMO-POS)
     

UnitedHealthcare Hearing

1-877-704-3384

uhchearing.com/medicare

UnitedHealthcare Vision

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

UnitedHealthcare Dental

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Home Delivery Pharmacy

1-877-889-6358

mypeopleshealthplan.com

Note: Peoples Health Medicare Advantage Patriot No Rx LA (HMO-POS) does not offer Part D prescription drug coverage.

Solutran

1-833-845-8798 

mypeopleshealthplan.com

Note: Peoples Health Essentials (HMO-POS) and Peoples Health Medicare Advantage Giveback LA-4 (HMO-POS) do not offer an OTC benefit.

Renew Active®

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Behavioral Health

1-877-566-7913

findcare.guest.uhc.com/guest-plan-selection

(Choose Medicare > Behavioral Health > enter)

D-SNP Vendor List

Vendors are for the plans below:

  • Peoples Health Dual Complete LA-S5 (HMO-POS D-SNP)
  • Peoples Health Secure Complete (HMO-POS D-SNP)
  • Peoples Health Secure Health (HMO-POS D-SNP)
     

UnitedHealthcare Hearing

1-877-704-3384

uhchearing.com/medicare

UnitedHealthcare Vision

1-877-367-1803 (TTY: 711)

8 a.m. to 8 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

UnitedHealthcare Dental

1-877-367-1803 (TTY: 711)

8 a.m. to 8 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Home Delivery Pharmacy

1-877-889-6358

mypeopleshealthplan.com

Solutran

1-833-853-8587 

mypeopleshealthplan.com

Note: The healthy food and utilities benefit is a special supplemental benefit available only to chronically ill enrollees with a qualifying condition, such as diabetes, cardiovascular disorders, chronic heart failure, chronic high blood pressure and/or chronic high cholesterol, who also meet plan criteria indicating they are at high risk for hospitalization and eligible for intensive care coordination. There may be other qualifying chronic conditions not listed. If you use this benefit for certain utilities, it may be considered income for housing assistance. Check with your housing authority for details.

Renew Active®

1-877-367-1803 (TTY: 711)

8 a.m. to 8 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Behavioral Health

1-877-566-7913

findcare.guest.uhc.com/guest-plan-selection

(Choose Medicare > Behavioral Health > enter)

SafeRide

1-888-462-6046

mypeopleshealthplan.com

C-SNP Vendor List

Vendors are for the plans below:

  • Peoples Health Complete Care LA-5 (HMO-POS C-SNP)
  • Peoples Health Complete Care LA-6 (HMO-POS C-SNP)
  • Peoples Health Complete Care LA-7 (HMO-POS C-SNP)
     

UnitedHealthcare Hearing

1-877-704-3384

uhchearing.com/medicare

UnitedHealthcare Vision

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

UnitedHealthcare Dental

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Home Delivery Pharmacy

1-877-889-6358

mypeopleshealthplan.com

Solutran

1-833-845-8798 

mypeopleshealthplan.com

Note: The healthy food benefit is a special supplemental benefit available only to chronically ill enrollees with a qualifying condition, such as diabetes, chronic heart failure and/or cardiovascular disorders, who also meet plan criteria indicating they are at high risk for hospitalization and eligible for intensive care coordination. 

Renew Active®

1-877-369-1907 (TTY: 711)

7 a.m. to 10 p.m.
7 days a week, Oct. – March
Mon. – Fri., April – Sept. 

mypeopleshealthplan.com

Optum® Behavioral Health

1-877-566-7913

findcare.guest.uhc.com/guest-plan-selection

(Choose Medicare > Behavioral Health > enter)