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Provider Plan Documents and Forms | 2021

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2021 Plan Coverage Documents

Peoples Health Choices 65 (HMO) Orleans, Jefferson, East Baton Rouge | 2021

Plan Overview for Peoples Health Choices 65 Orleans, Jefferson, East Baton Rouge – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices 65 Orleans, Jefferson, East Baton Rouge – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Choices 65 Orleans, Jefferson, East Baton Rouge – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices 65 Orleans, Jefferson, East Baton Rouge – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices 65 (HMO) Northshore | 2021

Plan Overview for Peoples Health Choices 65 Northshore – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices 65 Northshore – A summary of plan benefit changes compared to the previ ous year and other important plan details

Evidence of Coverage for Peoples Health Choices 65 Northshore – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices 65 Northshore – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices 65 (HMO) Southland | 2021

Plan Overview for Peoples Health Choices 65 Southland – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices 65 Southland – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Choices 65 Southland – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices 65 Southland – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices 65 (HMO) Rural Southeast | 2021

Plan Overview for Peoples Health Choices 65 Rural Southeast – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices 65 Rural Southeast – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Choices 65 Rural Southeast – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices 65 Rural Southeast – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices Gold (HMO) | 2021

Plan Overview for Peoples Health Choices Gold – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices Gold  – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Choices Gold – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices Gold – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices Value (HMO) | 2021

Plan Overview for Peoples Health Choices Value – An overview of plan benefits

Annual Notice of Changes for Peoples Health Choices Value – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Choices Value – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices Value – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Medicare Star Ratings Summary

Peoples Health Choices (PPO) | 2021

Plan Overview for Peoples Health Choices  – An overview of plan benefits

Evidence of Coverage for Peoples Health Choices – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Choices – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Peoples Health Patriot (PPO) | 2021

Plan Overview for Peoples Health Patriot – An overview of plan benefits

Evidence of Coverage for Peoples Health Patriot – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Patriot – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Peoples Health Group Medicare (HMO-POS) | 2021

Plan Overview for Peoples Health Group Medicare – An overview of plan benefits

Annual Notice of Changes for Group Medicare – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Group Medicare – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Peoples Health Group Medicare (HMO-POS) for Office of Group Benefits (OGB) | 2021

Plan Overview for Peoples Health Group Medicare for Office of Group Benefits (OGB) – An overview of plan benefits

Annual Notice of Changes for Peoples Health Group Medicare for Office of Group Benefits (OGB) – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Group Medicare for Office of Group Benefits (OGB) – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Peoples Health Secure Choice (HMO D-SNP) | 2021

Annual Notice of Changes for Peoples Health Secure Choice – A summary of plan benefit changes compared to the previous year and other important plan details

Evidence of Coverage for Peoples Health Secure Choice – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Secure Choice – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Peoples Health Secure Complete (HMO D-SNP) | 2021

Plan Overview for Peoples Health Secure Complete – An overview of plan benefits

Evidence of Coverage for Peoples Health Secure Complete – Information about plan benefits, membership, covered and noncovered services, member rights and responsibilities, and other important plan details

Summary of Benefits for Peoples Health Secure Complete – A general summary of plan benefits

Vendor Information – A listing of providers offering benefit-related services for your plan

2021 Star Ratings Summary

Other Important Documents, Links and Forms | 2021

Authorization and Recertification Documents

Medical Necessity Form – For determining medical necessity to ensure that requested services are covered

Authorization Requirements Search – Identify authorization requirements for specific procedure codes by place of service

Home Health Agency Update/Recertification Form – To update home health services for members, as well as to request recertification for continuation of services

Electronic Funds Transfer Documents

Electronic funds transfer (EFT) is a free and secure way to receive faster claim payments. Note that to enroll in EFT, you must also receive electronic remittance advice (ERA). Complete the form below and return it to the email address provided on the form.

EFT Enrollment Form

EFT Form Instructions

Sign up for ERA – search for payer ID 72126

Medicare-Required Notices

 

Member Detailed Notice of Discharge for Hospitals

Members in an inpatient care setting who appeal a discharge decision (by asking the Quality Improvement Organization (QIO) to review the decision) must receive a Detailed Notice of Discharge (DND) by noon of the day following the QIO’s notification to the hospital of the appeal.

Click the link below to download the DND. Detailed instructions for how to complete it are also available. You may also download the DND and instructions from the CMS websiteCMS requires providers to comply with these instructions when completing and distributing the DND.

Detailed Notice of Discharge

Instructions for the Detailed Notice of Discharge

Member Notice of Medicare Non-Coverage (NOMNC) for Skilled Nursing Facilities, Home Health Agencies, Comprehensive Outpatient Rehabilitation Facilities and Hospices

Medicare providers must deliver a completed copy of the Notice of Medicare Non-Coverage (NOMNC) to members receiving covered skilled nursing, home health (including psychiatric home health), comprehensive outpatient rehabilitation facility, or hospice services when the services are ending.

The NOMNC must be delivered at least two calendar days before Medicare-covered services end or the second-to-last day of service if care is not being provided daily. You should retain a copy of each completed NOMNC for your records, as we may request copies of any NOMNCs you distribute to your Peoples Health patients.

Click the link below to download the NOMNC. Detailed instructions for how to use, deliver and complete it are also available. You may also download the NOMNC and instructions from the CMS websiteCMS requires providers to comply with these instructions when completing and distributing the NOMNC.

Notice of Medicare Non-Coverage  

Instructions for the Notice of Medicare Non-Coverage 

Please note: You are responsible for populating the NOMNC with contact information for Peoples Health and the Louisiana quality improvement organization in the appropriate sections. For reference, this information is provided below:

Peoples Health contact information:
Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002
Toll-free: 1-800-222-8600
TTY: 711

QIO contact information:
KEPRO
Toll-free: 1-888-315-0636 (TTY: 1-855-843-4776)

Medicare Outpatient Observation Notice

Hospitals and critical access hospitals are required to provide a completed Medicare Outpatient Observation Notice (MOON) to members receiving observation services for more than 24 hours to inform the members that they are not an inpatient of the facility. The MOON must be provided no later than 36 hours after observation services begin. This includes members who are subsequently admitted as an inpatient prior to the required delivery of the MOON.

Click the link below to download the MOON. Detailed instructions for how to use, deliver and complete it are also available. You may also download the MOON and instructions from the CMS websiteCMS requires facilities to comply with these instructions when completing and distributing the MOON.

Medicare Outpatient Observation Notice 

Instructions for the Medicare Outpatient Observation Notice

You should retain a copy of each completed MOON for your records, as we may request copies of any you distribute to your Peoples Health patients.

The MOON is mandated by the Federal Notice of Observation Treatment and Implication for Care Eligibility Act (NOTICE Act), passed on August 6, 2015. The NOTICE Act requires hospitals and critical access hospitals to provide written and oral notification under specified guidelines. CMS requires that hospitals and critical access hospitals begin providing the MOON to members no later than March 8, 2017.

Member Important Message From Medicare

The Important Message from Medicare (IM) tells members who are hospital inpatients about their discharge appeal rights. Hospitals must give the IM to all inpatient members.

Click the link below to download the IM. Detailed instructions for how to complete it are also available. You may also download the IM and instructions from the CMS website. CMS requires providers to comply with these instructions when completing and distributing the IM.

Important Message From Medicare 

Instructions for the Important Message From Medicare

Please note: You are responsible for populating the IM with contact information for Peoples Health and the Louisiana quality improvement organization (QIO), including the name of the QIO, in the appropriate sections. For reference, this information is provided below:

Peoples Health
Toll-free: 1-800-222-8600
TTY: 711

QIO
KEPRO
Toll-free: 1-888-315-0636
TTY: 1-855-843-4776

 

Part D Documents

2021 Medication Search – Search medications online

Prior Authorization Criteria – Detailed criteria for select covered drugs

Step Therapy Criteria – Detailed criteria for select covered drugs

Medicare Part D Coverage Determination Request Form (for use by members and providers) – For requesting a decision on coverage of a prescription drug, including requesting prior authorization

Online Form

Printable Form  [Updated 3/07/2019]

Request for Redetermination – For requesting a review of our coverage decision for a prescription drug

Printable Form

Online Form

Other Resources

2021 Peoples Health Special Needs Plans (SNPs) and Louisiana Medicaid Benefit Comparison Charts – A comparison of Peoples Health SNP benefits and Louisiana Medicaid benefits – Coming Soon

2021 Peoples Health Secure Health (HMO D-SNP) and Louisiana Medicaid Benefits Comparison Chart – Coming Soon

2021 Peoples Health Secure Choice (HMO D-SNP) and Louisiana Medicaid Benefits Comparison Chart – Coming Soon

2021 Peoples Health Secure Complete (HMO D-SNP) and Louisiana Medicaid Benefits Comparison Chart – Coming Soon

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