To members affected by Tropical Storm Harvey or Tropical Storm Nate, please know that Peoples Health is here to help you with your healthcare needs.
If you are having a medical emergency, please call 911 or go to the nearest hospital emergency department.
You can receive medical services from any healthcare provider, even one not in the Peoples Health provider network, and the services will be covered by your plan. This means that you pay your normal plan costs for services from out-of-network providers; there are no additional costs for going out of the network. This includes for diabetes testing supplies and durable medical equipment.
If you have scheduled dialysis, call DaVita at 1-800-400-8331 or 1-800-244-0680 for the nearest center; or call Fresenius Kidney Emergency Hotline at 1-800-626-1297. If you are unable to get in touch with DaVita or Fresenius, go to the nearest hospital emergency department.
If you need assistance obtaining healthcare services or filling a prescription, please call member services toll-free at 1-800-222-8600, seven days a week, from 8 a.m. to 8 p.m. TTY users may call 711. If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.
You may also email us at firstname.lastname@example.org.
About Peoples Health
Established in 1994, Peoples Health is a Medicare Advantage organization serving more than 60,000 Medicare beneficiaries in Louisiana. Peoples Health Medicare health plans have been rated 4.5 out of 5 stars by Medicare for 2018, making them the highest-rated plans in the state. The physician-owned company administers and provides a unique approach to wellness, care coordination and support services for plan members. The company is a proud supporter of many social, cultural, athletic and health organizations and holds an NCQA accreditation. Visit https://www.peopleshealth.com for more information.