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Peoples Health Secure Health (HMO SNP)

Plan Details: Medicaid Benefits

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Medicaid Benefits

Peoples Health Secure Health (HMO SNP) members are “dual-eligible,” which means they have coverage from both Medicare and Medicaid. They receive their medical benefits and prescription drug coverage through Peoples Health Secure Health (HMO SNP).

These members are also eligible to receive additional healthcare services and coverage through Louisiana Medicaid. For more information on providers who participate in Louisiana Medicaid, click here. Please see the listing below for information on how to access these services. The following phone numbers are available Monday through Friday, from 9 a.m. to 5 p.m.

Dental Care Services

- Adult denture services
- Dental services for pregnant women
(225) 342-4182
TTY: (800) 220-5404

Long-Term Personal Care Services

(225) 342-8487
TTY: (800) 220-5404


There may be waivers available for the following services. Call for more information.

Transportation Services

(800) 836-9587 New Orleans area
(800) 259-1944 Baton Rouge area
TTY: (800) 220-5404

Adult Day Health Care (ADHC)

(866) 758-5035
TTY/TDD: (800) 220-5404

Elderly and Disabled Adult (EDA)

(866) 758-5035
TTY/TDD: (800) 220-5404

New Opportunities Waiver (NOW)

(866) 783-5553
TTY/TDD: (800) 220-5404

Supports Waiver

(866) 783-5553
TTY/TDD: (800) 220-5404

Medicaid Services Information

For detailed information about Lousiana Medicaid benefits, please refer to the Louisiana Department of Health & Hospitals website at http://new.dhh.louisiana.gov.

Choose Medicaid from the side menu, then select the Learn About Medicaid Services link.


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Questions about our plans?

Call toll-free at (800) 978-9765 to speak with a plan representative,
8 a.m. to 8 p.m., Monday through Friday. TTY users may call 711.

Peoples Health plan members click here for Member Services contact information.

 

Compliment or complaint?

Call toll-free at (800) 222-8600 to speak with a Member Services representative,
8 a.m. to 8 p.m., seven days a week. TTY users may call 711. If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

To file a complaint with Medicare click here.

 

Compliance Hotline

To report potential fraud, abuse or any other compliance violations, call the toll-free Peoples Health Compliance Hotline at (877) 662-5894. You may choose to remain anonymous. We have a non-retaliation policy to protect any person that reports a potential violation.

 

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Peoples Health Network is the administrator for Peoples Health, Inc.
Peoples Health is a Medicare Advantage organization with a Medicare contract.

H1961_PHWEB20131001_CMS Approved
Last Update: 10/04/2012

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