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Peoples Health Secure Health (HMO SNP)

Plan Details: Documents and Forms

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Documents and Forms

The following documents provide detailed information on Peoples Health Secure Health (HMO SNP) benefits and plan design. Use the links below to view documents directly from your computer.

If you are a plan member and would like any of the following documents mailed to you, please call the Peoples Health Member Services department toll-free at (800) 222-8600, seven days a week, from 8 a.m. to 8 p.m. TTY users may call 711. If you contact Member Services on a weekend or holiday, you may need to leave a message, but we will return your call within one business day. You should receive the document(s) within two weeks of your request.

Plan Documents

Quick Guide - an overview of plan benefits
PDF icon Download PDF (2 MB) | Document Viewer icon View Document Online

Abridged Formulary- a partial list of the formulary (the list of prescription drugs that Peoples Health covers)
PDF icon Download PDF (2.2 MB)| Document Viewer icon View Document Online

Abridged Formulary Addendum
Last updated: February 1, 2013
PDF icon Download PDF (49.5 KB)

Provider Directory - a listing of network providers
PDF icon Download PDF (6.3 MB) | Document Viewer icon View Document Online

Evidence of Coverage - provides information about your benefits, membership, covered and non-covered services, member rights and responsibilities and other important plan details
PDF icon Download PDF (1.3 MB) | Document Viewer icon View Document Online

Summary of Benefits - provides a general summary of benefits and services for each of our plans
PDF icon Download PDF (476 KB) | Document Viewer icon View Document Online

Other Documents and Forms


2013 - Comprehensive Formulary – a complete list of prescription drugs covered by your Peoples Health plan
PDF icon Download PDF (11.5 MB)

Prior Authorization Criteria - describes prior authorization requirements for select drugs on the Peoples Health formulary
PDF file Download PDF (180 KB)

Step Therapy Criteria - describes step therapy criteria for select drugs on the Peoples Health formulary
PDF file Download PDF (55 KB)

Notice of Privacy Practices - describes how your medical information may be used and disclosed and how you can get access to this information.
PDF file Download PDF (588 KB) | Document Viewer icon View Document Online

Pharmacy Request Form - a form for you and your doctor to complete if your doctor would like to request an exception to the Peoples Health formulary
PDF file Download PDF (124 KB)

Appointment of Representative Form
PDF file Download PDF (66 KB)

Grievance or Complaint Form
PDF file Online Form

Mail-Order Prescription Drug Form
PDF icon Download PDF (339 KB)

Request for an Appeal or Redetermination Form

PDF file Online Form

Request for Medicare Prescription Drug Coverage Determination Form
PDF file Download PDF (28 KB)

Request for Redetermination of Medicare Prescription Drug Denial Form
PDF file Download PDF (90 KB)

Request for Medicare Prescription Drug Coverage Determination Form
PDF file Online Form


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Questions about our plans?

Call toll-free at (800) 978-9765 to speak with a plan representative,
8 a.m. to 8 p.m., Monday through Friday. TTY users may call 711.

Peoples Health plan members click here for Member Services contact information.

 

Compliment or complaint?

Call toll-free at (800) 222-8600 to speak with a Member Services representative,
8 a.m. to 8 p.m., seven days a week. TTY users may call 711. If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

To file a complaint with Medicare click here.

 

Compliance Hotline

To report potential fraud, abuse or any other compliance violations, call the toll-free Peoples Health Compliance Hotline at (877) 662-5894. You may choose to remain anonymous. We have a non-retaliation policy to protect any person that reports a potential violation.

 

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Peoples Health Network is the administrator for Peoples Health, Inc.
Peoples Health is a Medicare Advantage organization with a Medicare contract.

H1961_PHWEB20131001_CMS Approved
Last Update: 03/11/2013

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