Eligibility Guidelines
Determining if you're eligible to enroll in Choices Plus is easy! In fact, if you satisfy these Medicare enrollment requirements, you're eligible to become a Choices Plus member.
To be eligible for Choices Plus, Medicare requires you to:
- Be entitled to Medicare Part A and enrolled in Medicare Part B
- Continue to pay your Medicare Part B premium
- Not have ESRD (End Stage Renal Disease, except for current commercial members or individuals affected by the non-renewal of another Medicare Advantage Plan after December 31, 1998)
Additionally, you must reside within our service area which includes the following parishes:
- Ascension
- East Baton Rouge
- Livingston
- St. Bernard
- St. Charles
- St. James
- St. John
- Tangipahoa
- Washington
- West Baton Rouge
Enrollment Process
Enrolling in Choices Plus is easy, too! You can select any of these three enrollment options:
Enroll by Appointment
Call us toll-free at 1-800-978-9765, Monday through Friday 8 a.m. to 6 p.m. A Benefits Advisor will schedule an appointment with you and either come to your home, another convenient location or, if you would prefer, meet you at the Choices Plus office in Metairie located at the address below.
Enroll by Mail
Write us and request an enrollment packet. The address is:
Choices Plus Enrollment Packet Request
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002
What to expect next
Here's a list of things to expect as a new Choices Plus member:
New Member Packet
As a new member of Choices Plus, you will receive a New Member Packet in the mail within a few weeks of your enrollment. This packet contains important information including your Member Identification (ID) Card. Be sure to read everything in this packet and call us with any questions.
New Member Enrollment Call:
Upon receiving your enrollment form, a Member Services Representative will call you to verify that the information on your enrollment form is correct and explain your benefits and plan structure.
Health Risk Assessment Call
In an effort to maintain and perhaps even improve your well-being, we conduct a health risk assessment of each new member. During the assessment, we will ask you questions about your health so we can determine your overall well-being. This way, we can customize your care to best fit your medical needs.
Transition Call
Once you become a new member, we may need to transition your care to ensure that you continue to receive the medical treatment you need. By doing so, you will have uninterrupted access to any medications you are currently taking and any durable medical equipment you may be currently using.