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Contact Us

  By Phone

Member Inquiries

To speak with a member services representative:

Call toll-free at 1-800-222-8600
Call local at 504-849-4685 or 225-346-5704
TTY users may call 711

Seven days a week, from 8 a.m. to 8 p.m.

Plan or General Inquiries

To speak with a plan representative:

Call toll-free at 1-800-978-9765
Call local at 504-849-4500 or 225-346-6380
TTY users may call 711

Monday through Friday, from 8 a.m. to 8 p.m.
If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

Compliance, Fraud, Waste and Abuse (FWA), and Privacy Hotline

To report potential compliance, FWA or privacy violations, call the toll-free hotline at 1-877-662-5894, 24 hours a day, seven days a week. You may choose to remain anonymous. We have a nonretaliation policy to protect any person that reports a potential violation.

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Letter and envelope icon  By Mail

Member, Plan or General Inquiries

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002

Provider Claims

Peoples Health
P.O. Box 7890
Metairie, LA 70010

Office icon  Office Locations

Metairie Office

Peoples Health
Three Lakeway Center
3838 N. Causeway Blvd., Suite 2200
Metairie, LA 70002

Office hours are Monday through Friday, 8 a.m. to 5 p.m.

Baton Rouge Office

7434 Perkins Road, Suite 200
Baton Rouge, LA 70808

Peoples Health Logo

Louisiana's Highest Rated Medicare HMO Plan

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Call toll-free at 1-800-978-9765 to speak with a plan representative, Monday through Friday, from 8 a.m. to 8 p.m. TTY users may call 711.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums, and copayments or coinsurance may change on January 1 of each year. The formulary, pharmacy network, and provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B premium. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. Peoples Health is rated 4.5 out of 5 stars for 2018. The “highest-rated” designation is based on the Medicare star ratings for Medicare Advantage and Special Needs Plans listed in the CMS publication “Medicare & You 2018.”

Peoples Health Network is the administrator for Peoples Health, Inc.

Peoples Health is a Medicare Advantage organization with a Medicare contract to offer HMO plans. Enrollment depends on annual Medicare contract renewal.

H1961_PHWEB_20171001 Approved

Page Last Modified: January 9, 2018 at 2:54 pm

Welcome to the updated Peoples Health Member Portal! Through the portal, you can now:

  • Access your plan coverage documents
  • View the status of authorization requests from your healthcare providers

Note: If you created a Member Portal account before 11/20/2017, you’ll need to create a new one.

It’s quick and simple to do. All you need is your name, date of birth and member ID number (printed on your plan ID card and beginning with a “G”).

Click below to get started.

GO TO THE PORTAL

Welcome to the updated Peoples Health Member Portal! Through the portal, you can now:

  • Access your plan coverage documents
  • View the status of authorization requests from your healthcare providers

Note: If you created a Member Portal account before 11/20/2017, you’ll need to create a new one.

It’s quick and simple to do. All you need is your name, date of birth and member ID number (printed on your plan ID card and beginning with a “G”).

Click below to get started.

GO TO THE PORTAL

Welcome to the updated Peoples Health Member Portal! Through the portal, you can now:

  • Access your plan coverage documents
  • View the status of authorization requests from your healthcare providers

Note: If you created a Member Portal account before 11/20/2017, you’ll need to create a new one.

It’s quick and simple to do. All you need is your name, date of birth and member ID number (printed on your plan ID card and beginning with a “G”).

Click below to get started.

GO TO THE PORTAL

Welcome to the updated Peoples Health Member Portal! Through the portal, you can now:

  • Access your plan coverage documents
  • View the status of authorization requests from your healthcare providers

Note: If you created a Member Portal account before 11/20/2017, you’ll need to create a new one.

It’s quick and simple to do. All you need is your name, date of birth and member ID number (printed on your plan ID card and beginning with a “G”).

Click below to get started.

GO TO THE PORTAL