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Who Are We?

“At Peoples Health, making a positive impact on a member's health is what we are all about. We are here not just to provide a service, but to make a difference. That's what counts and that is what makes us Peoples Health.”

– Carol Solomon
  Chief Executive Officer

Peoples Health Is About the Health of People on Medicare

At Peoples Health, providing quality Medicare healthcare is our core business. Only people with Medicare can join a Peoples Health plan because Medicare is all we do. And, according to our many satisfied members, we do it very well.* They will tell you about the generous benefits, exceptional care and dedicated member services that they’ve come to expect from Peoples Health.*

Our Mission

The mission of Peoples Health is to provide high quality, cost-effective healthcare services to the members we serve.

Our Vision

Peoples Health will become the premier, fully integrated healthcare delivery system of choice in the markets we serve.

Peoples Health Is Local

Our goal has never been to be the biggest. It has always been to be the best. Peoples Health is not available nationwide—or even statewide, for that matter. You have to be a resident of southeast Louisiana to enjoy the benefits of Peoples Health.

Peoples Health Is Owned and Managed by Physicians

Yes, that’s right; Peoples Health is owned by the physicians who provide services to our plan members. We are recognized nationally for innovative solutions that support the health and vitality of our plan members.

Peoples Health Is Growing

Established in 1994, Peoples Health provides Medicare beneficiaries in southeast Louisiana with Medicare benefits and services designed to help them optimize their health. Our choice of products include the Peoples Health Choices 65 (HMO), Peoples Health Choices Plus (HMO), Peoples Health Choices Select (HMO), Peoples Health Secure Choice (HMO SNP), Peoples Health Secure Health (HMO SNP) and Peoples Health Group Medicare (HMO-POS) health plans. Our service territory covers Ascension, Assumption, East Baton Rouge, East Feliciana, Iberville, Jefferson, Lafourche, Livingston, Orleans, Plaquemines, Pointe Coupee, St. Bernard, St. Charles, St. Helena, St. James, St. John, St. Mary, St. Tammany, Tangipahoa, Terrebonne, Washington, West Baton Rouge and West Feliciana parishes.

Plan Rating

The Medicare program rates how well Medicare health and drug plans perform in different categories (for example, detecting and preventing illness, ratings from patients, patient safety, drug pricing and customer service) and how well these plans perform overall. Plans are rated on a scale of one to five stars. For information on Medicare’s overall performance rating for Peoples Health, click on the link below to download and view Peoples Health’s 2013 Medicare Plan Rating Summary.

Plan performance summary star ratings are assessed each year and may change from one year to the next.

2013 Peoples Health Medicare Plan Rating Summary
PDF file Download PDF (33 KB)
Plan rating updated by Medicare in October 2012.


* Based on 2012 Peoples Health Member Satisfaction Survey results.


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Questions about our plans?

Call toll-free at (800) 978-9765 to speak with a plan representative,
24 hours a day, seven days a week. TTY users may call 711.

Peoples Health plan members click here for Member Services contact information.

 

Compliment or complaint?

Call toll-free at (800) 222-8600 to speak with a Member Services representative,
8 a.m. to 8 p.m., seven days a week. TTY users may call 711. If you contact us on a weekend or holiday, you may need to leave a message, but we will return your call within one business day.

To file a complaint with Medicare click here.

 

Compliance Hotline

To report potential fraud, abuse or any other compliance violations, call the toll-free Peoples Health Compliance Hotline at (877) 662-5894. You may choose to remain anonymous. We have a non-retaliation policy to protect any person that reports a potential violation.

 

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Peoples Health Network is the administrator for Peoples Health, Inc.
Peoples Health is a Medicare Advantage organization with a Medicare contract.

H1961_PHWEB20131001_CMS Approved
Last Update: 04/04/13

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